PACKAGING & SHIPPING

Packaging

We use two excellent print-on-demand services for both art prints and apparel which mail your orders directly from the United Kingdom. It is important to us to be aware of plastic pollution and companies we use work hard toward reducing plastic waste. 

Garments are sent in plastic-free, weather-proof kraft paper mailing bags. 

Art prints up to A2 size are put in recyclable envelopes and fortified by two strong cardboard stiffeners. The prints are attached to the stiffeners with eco-friendly paper tape made from 100% recycled fibres. Everything above A2 size prints is rolled up, put into cardboard tubes and sealed off with paper tape. All recyclable materials including plastic. 

 

Do you ship worldwide?

Yes, the drop ship provider will send international packages either through Royal Mail, DPD, UPS depending on shipping method and destination.

 

Shipping costs

Shipping costs vary. We base our shipping based on the weight being shipped, the destination it’s being shipped to and the shipping method selected.

 

When will I receive my order?

All orders are subject to our 3 to 5 working day turnaround time before being shipped. 

Depending on the shipping method, below is an estimation of the delivery length and not fulfilment. 

*Please note that delays could be possible due to COVID-19. Royal Mail is currently experiencing delays in the UK. 

 

UK: 2-5 days

Europe: 3-6 days

USA: 5-7 days

Australia: 4-9 days

Rest of the world: 7-10 days

 

My parcel has not arrived. 

Please contact us here and we will investigate further. 

 

Customs Information

Deliveries outside of the United Kingdom may incur customs charges. We cannot predict what these might be so please contact your local customs office to find out more. These fees are paid to the local carrier, not Doodlemood Art. All international orders may be subject to tax and duties. These fees are charged by your government and are separate from any delivery fees.